Because we sell food and we will never resell our snacks once shipped to a consumer, we don’t accept returns – thanks for understanding! However, if you’re not satisfied with your order, please send an email through CONTACT GLENNY’S with the “ORDER” subject within 7 days of your purchase date. Please provide details of any errors or concerns so we may improve our process. We do not offer returns or exchanges due to dislike of product taste or texture. For any defective product, we are happy to replace it in question. We are 100% committed to customer satisfaction and offer refunds or replacements on a case-by-case basis. If you have an issue with your order, please reach out to us through our CONTACT GLENNY’S form so we can find a solution.